Guest Engagement

Benbria Loop® Integration with Hospitality Industry's
Finest Customer Relationship Managment

Loop Guest Engagement Portal Manager

Loop® provides real-time guest engagement capabilities and reporting tools that provide the insight you need to support data-driven business decisions

  • Engage your Customers in Real-time
  • Get the Data You Need to Improve Your Business
  • Increase Revenue, Loyalty and Brand Performance

Loop’s mobile web app allows you to capture guest comments, concerns, and requests at any point before, during or after their stay. Loop provides a private channel for guests to share their concerns directly with your brand. These requests are tracked, categorized and routed to the appropriate staff member for quick resolution. Loop targets customers with Loop invites and promotional offers that help increase revenue and manage yield. Loop reports provide the data you need to identify trends and issues that help you better manage your business and service the needs of your guests.

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